The F9 E2 error code on your Kenmore washer indicates a problem with the drain pump and its communication with the control board. This means the washer is likely experiencing issues draining the water during the wash cycle, and the control board might not be receiving the correct signals from the drain pump.
Here's a breakdown of the possible causes and troubleshooting steps for the F9 E2 error.
Possible Causes of F9 E2 Error
- Clogged drain pump or filter - The drain pump filter or hose might be clogged with debris like lint, coins, or buttons, preventing the water from draining out effectively and potentially causing communication issues with the control board.
- Faulty drain pump - The drain pump itself might be malfunctioning due to electrical problems, worn-out parts, or a blockage within the pump mechanism, leading to drainage problems and potentially disrupting communication with the control board.
- Loose electrical connections - Electrical connections between the drain pump and the control board might be loose or damaged, hindering communication and causing the error code.
- Less likely (Control board issue) - In rare cases, the control board itself might be malfunctioning and unable to properly communicate with the drain pump.
How to troubleshoot the F9 E2 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Check the drain pump filter - Clean the drain pump filter according to your Kenmore washer's user manual. Look for any visible debris that might be obstructing water flow.
- Inspect the drain hose - Visually check the drain hose for any kinks or clogs. Straighten the hose if necessary and remove any debris you might find.
- Reset the washer - Unplug the washer from the power outlet for a few minutes, then plug it back in and restart the cycle. A simple reset can sometimes resolve temporary glitches with the communication between the drain pump and control board.
If the F9 E2 Error Persists
- Consult your user manual - Your Kenmore washer's user manual might have specific troubleshooting steps or diagnostics for the F9 E2 error code for your model. It might also include instructions on how to access the drain pump for further inspection (if possible on your model).
Consider Professional Help
If the troubleshooting steps above don't resolve the issue, consulting a qualified appliance repair technician is recommended. They can diagnose the exact cause of the F9 E2 error and recommend the appropriate solution. This might involve -
- Cleaning the drain pump more thoroughly - A technician can ensure the pump and hose are completely clear of debris and functioning properly.
- Replacing the drain pump - If the pump is faulty, a technician can replace it.
- Repairing loose electrical connections - A technician can identify and fix any loose or damaged electrical connections between the drain pump and the control board.
- Testing the control board (less likely) - A technician can assess the control board and replace it if necessary (though this is a less likely scenario).
Here are some additional tips
- Regularly clean the drain pump filter to prevent clogs.
- Avoid overloading the washer, as this can put extra strain on the drainage system.
- If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the drainage and communication issue.