The F11 error code on a Kenmore washer indicates a communication issue between the main control board and the motor control board. These boards are essentially the brains of the washer, and the F11 code signifies they aren't talking to each other properly. This can prevent the washer from functioning correctly during the wash cycle.
There are a couple of possible reasons for the F11 error.
- Loose Wiring - The most common culprit behind an F11 error is loose or disconnected wiring between the control boards. Vibrations during the wash cycle can sometimes cause these connections to loosen.
- Faulty Control Board - If the wiring seems secure, then one of the control boards itself might be malfunctioning.
Here's how you can troubleshoot the F11 error on your Kenmore washer
- Power Reset - A simple reset can sometimes clear temporary glitches in the control boards' memory. Unplug the washer from the outlet for at least 5 minutes and then plug it back in. See if the error code reappears.
- Check Connections - If the reset doesn't work, you can visually inspect the wiring connections between the control boards. Consult your washer's manual (if available) for guidance on locating the control boards. Warning - Unplug the washer before attempting any disassembly. Look for loose or corroded connections and reconnect them securely if necessary.
Important Safety Note - If you're not comfortable disassembling your washer to inspect connections, it's best to consult a qualified appliance repair technician for further diagnosis and repair.