The F24 error code on a Kenmore washer indicates a potential issue with the water temperature sensor. This sensor is responsible for measuring the water temperature inside the washer during the wash cycle. The control board relies on this information to regulate the water heating process and ensure the water reaches the appropriate temperature for the selected wash cycle.
Here are two possible reasons for the F24 error in your Kenmore washer:
- Faulty Water Temperature Sensor - Over time, the water temperature sensor can malfunction and send inaccurate readings to the control board. This can lead to the F24 error because the control board won't have the correct water temperature data.
- Incorrect Water Temperature - Less likely, but still a possibility, is that the actual water temperature entering the washer is outside the acceptable range. This could be due to a problem with your home's hot or cold water supply.
How to troubleshoot the F24 error on your Kenmore washer
- Power Reset - A simple reset can sometimes clear temporary glitches with the sensor or control board. Unplug the washer from the outlet for at least 30 minutes and then plug it back in.
- Check Water Supply - Ensure both the hot and cold water faucets are fully open. If your washer only uses cold water, verify that the cold water faucet is open. This ensures the washer is receiving water at the expected temperature.
Important Safety Note - Before attempting any further troubleshooting steps, always unplug the washer from the outlet to avoid any electrical hazards.
If the reset and water supply check don't resolve the issue, then the problem might lie with the water temperature sensor itself or the wiring connections to the sensor. These scenarios are best addressed by a qualified appliance repair technician for the following reasons
- Disassembly required - Reaching the water temperature sensor often involves some disassembly of the washer. A technician will have the knowledge and tools to do this safely.
- Diagnosis and repair - The technician can accurately diagnose if the sensor is faulty or if there's a wiring issue. They can then replace the sensor or repair any wiring problems.