The F27 error code on a Kenmore washer indicates an overflow error. This means the washer is sensing that water is accumulating in the tub faster than it can be drained out.
There are a couple of main reasons why you might be getting an F27 error
- Faulty water inlet valve - The most likely culprit behind an F27 error is a malfunctioning water inlet valve. This valve controls the flow of water into the washer. If the valve gets stuck in an open position, it will continuously allow water to enter the tub, even when the washer doesn't need it. This can overwhelm the drain pump and lead to an overflow situation.
- Clogged drain system - Although less likely than a faulty water valve, a clog somewhere in the drain system could also be responsible for the F27 error. If the drain hose, drain filter, or drain pump itself is clogged, water won't drain out efficiently, and the tub could overflow.
Important Safety Note - An overflow error can cause significant water damage. Here's what to do immediately upon encountering an F27 error -
- Turn off the water supply - Locate the hot and cold water faucets that supply water to your washer and turn them off completely. This will stop the flow of water into the washer and prevent further overflow.
- Unplug the washer - Disconnect the washer's power cord from the outlet to avoid any electrical hazards.
How to troubleshoot the F27 error on your Kenmore washer
Here's how you can troubleshoot the F27 error on your Kenmore washer after you've addressed the immediate safety concerns
- Check the drain system - Clear any clogs in the drain hose and clean the drain filter (refer to your washer's manual for the location).
- Reset the washer - Once you've addressed any clogs, you can try resetting the washer. Unplug it for a few minutes and then plug it back in. In some cases, a reset can clear temporary glitches.
If the reset doesn't resolve the issue, then the problem likely lies with the water inlet valve. Replacing a water inlet valve can be a complex repair, and it's recommended to consult a qualified appliance repair technician for the following reasons -
- Disassembly required - Accessing and replacing the water inlet valve typically requires some disassembly of the washer.
- Water supply shutoff - You'll need to turn off the washer's water supply before beginning any repairs. A technician will know how to do this safely.
- Diagnosis and repair - The technician can accurately diagnose if the valve is faulty and then replace it with a compatible part.