HE2
The HE2 error code signifies a heater malfunction in your Samsung washing machine. This means the water isn't reaching the desired temperature for certain cycles, leaving you with potentially lukewarm laundry and a frustrated frown
Possible Causes of the HE2 Error:
- Faulty heating element:
- Over time, the element can wear out or malfunction, hindering proper heating.
- Sensor glitches:
- Temperature sensors might be sending incorrect readings, confusing the machine about water temperature.
- Wiring woes:
- Loose connections or damaged wires can disrupt communication between the control board and the heating element.
- Scale buildup:
- Mineral buildup in the element can decrease its efficiency and trigger the error.
Troubleshooting the HE2 Error Code on the Samsung Washer
- Reboot the machine:
- Sometimes, a simple restart can clear temporary glitches.
- Run a diagnostic cycle:
- Your user manual will guide you through this model-specific test that can pinpoint the problem.
- Check for error code variations:
- HE1, HR, HC also relate to heater issues. Consult your manual for specific variations and troubleshooting instructions.
- Descale the element:
- Mineral buildup can be tackled by running a cleaning cycle with a descaling agent (check your user manual for compatible products and instructions).
When to Call in the Cavalry (Samsung Support):
If your DIY don't clear the HE2 error, it's time to call Samsung support. They can:
- Perform advanced diagnostics: Their tools can provide a more precise diagnosis of the problem.
- Recommend repairs: Depending on the issue, they might suggest replacing the heating element, fixing wiring, or addressing sensor issues.
- Send a technician: In some cases, a technician visit might be necessary for repairs.